Klarna
Shop now, pay with Klarna.
We’ve partnered with Klarna to give you a better shopping experience.
It’s smoooth and simple
Klarna helps you elevate your shopping game. When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It's shopping the way it should be. Effortless, safe and fun.
4 interest-free payments
Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time.
CA resident loans made or arranged pursuant to a California Financing Law license.
How to shop with Klarna
Add item(s) to your cart and head to the checkout.
Select Klarna at the checkout to pay as you like for your purchase.
Manage your orders and payments in the Klarna app.
The best way to shop.
See all of your purchases in one place, pay any open balances and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for you.
Safe and secure.
Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.
We're always here to help!
Don’t see your question here? Check out Klarna’s full FAQ page. You can reach Klarna anytime at https://www.klarna.com/us/customer-service/ or by downloading the Klarna app.
What happens if I make a return?
If you need to return part or all of your order, Klarna will issue you with a new statement. Simply follow the retailer's return instructions and make sure to take note of the tracking number. Log into your Klarna account, select “report a return”, and we’ll pause your statement. As soon as the retailer has processed your return, we will send an adjusted invoice.
There's something wrong with my order. Do I still need to pay for it?
You do not need to pay for goods that are received damaged, broken, or defective. Follow the retailer’s dispute instructions and “report a problem” in your Klarna account to pause your statement until the issue is resolved. As soon as the retailer has registered your return, the refund will be processed within 5-7 business days.
I have not received my order. What happens to my statement?
You do not need to pay the statement until you have received your order. Contact the retailer for a delivery update, log into your Klarna account, and “report a problem” to pause your statement until you’ve received your order.
My statement is incorrect. What should I do?
If your statement does not match your order details, please contact the retailer directly to correct your statement. Log into your Klarna account and “report a problem” to pause your statement until the details have been corrected.
About Klarna
We’re on a mission to reshape shopping, by elevating the entire shopping experience from browsing to owning. We do this by giving you the benefits of convenience, perks and inspiration.
Founded in Stockholm, Sweden, Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. We have 5,000 employees across 45 countries, and are leading the way for alternative payments by serving 147 million consumers and 400,000+ retailer’s payment solutions.
https://www.klarna.com/international/about-us/
Klarna FAQ
What are the requirements for using Klarna?
- A U.S.-issued debit or credit card
- You’re 18 years of age or older
- A U.S. billing address
- A phone number that receives text messages
Your online or in-store purchase must total between $10 and $1,000 to be eligible. Gift Cards, and Box subscriptions cannot be purchased with Klarna.
What if I don’t see Klarna as a purchase option when I check out online or in the Neo Performance Parts app?
If you don’t see Klarna at checkout, that means that the items in your shopping bag aren’t Klarna-eligible. Make sure your purchase total is between $10 and $1,000. If you have Gift Cards or a Box subscription in your bag, your order won’t be eligible for purchase with Klarna. (Try removing those items or choosing another form of payment.)
What is a Klarna Digital card?
A Digital card is a virtual card that allows you to make purchases at a Neo Performance Parts store and pay for it in 4 easy payments. A Digital card can only be used in store. You can create one in the Klarna app. A Digital card can be used for multiple purchases as long as it’s within 24 hours of the initial card creation
Does Klarna impact my credit score?
When you use Klarna for your purchase we run a soft credit check, it won’t affect your score.
Does Klarna perform a credit check?
Klarna may perform a soft credit check, which does not affect your credit score and will not be visible to other lenders when:
- Signing up to use Klarna
- Downloading the
We will perform a soft credit check when you are:
- Deciding to
- Preferring to
- Using
Klarna and our bank partners do not always perform a credit check on you, nevertheless, as responsible lenders, we want to make sure we’re helping our customers make the right financial decisions for their circumstances. When a credit check is performed, we verify your identity using the details you provided and we look at information from your credit report to understand your financial behavior and evaluate your creditworthiness.
Read more about
how these credit checks impact your credit score.
Our third party credit checks are performed by
Transunion. If you have questions regarding their services, your credit score, or the data provided as part of a credit check we advise you to reach out to them directly.
These checks are performed in accordance with